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COVID-19 Preparedness

As we prepare to see patients, we want to inform you, our patient family, of the additional steps we have taken to ensure your health and safety. 

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Pre-Appointment Screening

Our office will communicate with patients prior to appointments to review new office protocols and ask pre-treatment screening questions. You will be contacted via phone or email, dependent upon your communication preferences.

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Arrival

We ask patients to remain in their vehicles or wait in the building main lobby, until their scheduled appointment time to avoid congestion in the office waiting area, enabling social distancing. Please enter our office at your scheduled time. We would like to have only one patient in the waiting area at a time until screening check is done by our staff.

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Assistance

Please arrive alone in the office for your appointment. In case you are a care taker or family  of a geriatric /disabeled patient, an elderly requiring assistance or someone needing a translator, and need to bring someone along into the office for assistance, please notify us before your appointment.

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Patient Hand Hygiene

We will ask all patients to use hand sanitizer upon entering the office. In-Office Screening: Upon entering our office, a team member will meet you, obtain your body
temperature, and verify your answers to the pre-appointment screening questions.

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Patient Attire

We ask patients to wear a mask upon arrival to the practice. Shoe covers will also be offered upon arrival.

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Air Purification System

We have installed an air purification system to cycle and clean office air through medical grade HEPA filters.    

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Office Barriers

We have glass barriers at the office reception of our office as an added measure for the safety of our patients and staff members.

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Reception area

We have cleared our reception area of extra TV or remote control  and magazines. This is to avoid cross contamination of surfaces. The available seating is limited and rearranged to provide social distancing.

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Additional Personal Protective Equipment:

All team members will wear masks continuously while present in the office. Your clinical team will be utilizing N95/ KN95 respirators, surgical masks, as well as clinical jackets/isolation gowns, face shields, eye protection, and shoe covers.

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Limit In-Office Payment

In an effort to abide by social distancing guidelines and person-to- person contact, a team member will contact you prior to your appointment to set up electronic payment arrangements.